In-Store Pickup adds a shipping option type that lets customers collect an order from one of your locations instead of having it shipped, with its own pickup points, rates, and conditions.

1. Enable In-Store Pickup on the Origin(s) you'll use as pickup points

Before creating the shipping option, each physical pickup location needs In-Store Pickup turned on at the Origin level (how to add an Origin).

Open Edit on the Origin and enable the In-Store Pickup toggle. This reveals two location fields:

• Coordinates (latitude/longitude) — required.
• Google Place ID — optional; used for the map link shown at checkout.
  

The Origins grid shows an In-Store Pickup column so you can see at a glance which Origins are enabled.

2. Create the Shipping Option

Go to Shipping Options → Add New Option → select In-Store Pickup.

General

• Status — enabled/disabled.
• Name — required, unique, shown at checkout.
• Shipping Option Type — read-only, set when you chose the type.
• Shipping Option Description — admin-facing only, not shown at checkout.
• Website — which website this option serves.
• Served Origins — which Origins this option applies to. If none of a cart's relevant Origins are selected here, the option won't display at all.

  This is a different thing from a Pickup Point's own Origin below. Served Origins controls which orders this shipping option is even eligible for (based on where the order ships from). A Pickup Point's Origin is the physical location the customer collects from. One Origin can be both — or a pickup point can be tied to a different Origin than the one the order is shipping from.

• Store Views — restrict to specific store views, or leave empty for all. Resync the website if store views don't appear.
• Image — shown next to the option at checkout (PNG/JPEG/GIF/SVG, 500KB max, 256×256px recommended).

3. Add Pickup Points

Click "Add New Pickup Point" to add a Pickup Point.

General

• Origin — required; the physical pickup location.
• Pickup Point Name — shown at checkout.
  

Algorithm

• Apply Rate Conditions to — Entire Cart, Individual Products, Grouped Products or Product Segments.

• Totaling Algorithm — available for Individual Products, Grouped Products and Product Segments; controls how per-product/group costs combine into one total (Cumulative, Highest Single Cost, Highest Cost, Lowest Single Cost, Lowest Cost).
• Custom Attribute for Grouping — available for Grouped Products only.
• Min Cost / Max Cost — floor/ceiling applied to the calculated cost.
• Round Shipping Rate to Integer. Rate will be rounded after all rules are applied
  

Delivery Dates & Time info (Advanced tab)

• Display Delivery Time Info (toggle).
  

See Delivery Dates for the full feature, and display format settings for how it's shown.

Note: this only controls a transit-time range display. It's separate from conditioning which dates are offered based on cart contents — if that's what a customer is asking for, it isn't documented in this article and should be verified before promising it.

Info Messages

• Show Explanatory Tooltip to the Customers (toggle, option-level — separate from the per-point tooltip in step 3) — if enabled, requires Explanatory Text.
  

4. Add Rates and Conditions to a Pickup Point

Rates belong to whichever Pickup Point is currently selected in the grid. Click "Add New Rate"  to open the configuration page.

The grid also lets you: view all rates for a selected point, add/edit/duplicate/delete points, add/edit/duplicate/delete rates, and show/hide grid columns.

6. Advanced Settings

• Use discount inclusive price and subtotal for calculations (shipping costs and rules) — controls whether a Shipping Rule condition based on Price or Subtotal uses the discounted or undiscounted value. Available on Magento and Shopify.
• Use tax inclusive price and subtotal for calculations (shipping costs and rules) — same, for tax. Magento only.
• Sort Order — checkout sort position (min to max); empty sorts by rate value. Affects your storefront checkout only, not the Shipping Calculator.