How to reconnect your UPS account
Reconnect UPS carrier account in Calcurates
Since UPS is migrating to OAuth 2.0 you might need to reconnect your UPS carrier account to Calcurates in order to follow new authorisation requirements by UPS.
In order to reconnect your UPS account navigate to Menu > Carriers.
Go through the UPS OAuth reconnect process:
- Step 1: In the Shipping Options > Manage Carriers click "reconnect" next to your active UPS connection (round arrow icon)
- Step 2: In the opened form enter your UPS Account Country Code and UPS Account Postal Code
- Step 3: You will be redirected to UPS website (opens in a new window). Make sure your browser doesn't block it. Note, that we use ShipEngine as a UPS API provider.
- Step 4: Log in to your UPS account to confirm the connection
- Step 5: Make sure you have received the following message: Your integration is connected, you can close this window now
If you are using the same UPS account in multiple Calcurates accounts, then you should reconnect it just once in any of your Calcurates accounts.
Enable / disable UPS Negotiated Rates
Please reach out to UPS directly to ensure that your account is configured correctly to pass negotiated rates via updated UPS API.
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