How to connect your FedEx account
Connect FedEx carrier to Calcurates
In order to connect your FedEx account to Calcurates please proceed to Shipping Options > Manage Carriers.
Click "Connect" next to FedEx and fill in the connection form.
It is required to have an active FedEx business account and specify the following data in the Calcurates connection form.
This process with connecting FedEx is notoriously picky so make sure the information you are entering into the connection modal in Calcurates matches what appears in your FedEx account exactly.
- Account Number
- First Name
- Last Name
- Company Name
- Address Line 1
- Address Line 2
- Phone Number
- Country
- City
- State
- ZIP
- Email
- Agree to FedEx End-User License Agreement
Having filled all the required fields with valid data and clicking "Connect", your FedEx business account will be connected to the Calcurates account.
In the carriers grid the FedEx carrier label will be changed (from red to green "connected" icon):
Now you can Sync Carrier Services and Packages and then Add a Carrier Shipping Option with FedEx Carrier.
Popular Connection Issues
Invalid Billing Address
After clicking "Connect" you may get the following error:
A shipping carrier error occurred: Unable to complete FedEx registration. Invalid Billing Address.
When connecting your FedEx account, make sure you are specifying the Shipping Address listed in your FedEx account, not a separate billing address.
Where do you find the FedEx Shipping Address?
Log in to your FedEx account and click on your profile name. Then go to Administrative Tools > FedEx Accounts and click on your account number. The FedEx Shipping Address will be listed on this page.
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