How to choose the right Calcurates pricing plan

How to choose the right Calcurates pricing plan

Overview

This article explains what Calcurates costs, how credits are consumed, and how to pick the plan that matches your store's traffic.

Calcurates pricing is usage-based, not feature-based:

  1. All features are available on every plan. You never pay more to unlock a feature.
  2. You pay for the volume of activity Calcurates performs for you: shipping rate calculations, address validation, duties and taxes. That activity is measured in credits.
  3. Every plan includes a 15-day free trial, and no credit card is required to sign up.

Plans and included credits differ depending on the platform you are on. If you are on Shopify, see the Shopify section. If you are on Magento / Adobe Commerce or WooCommerce, see the section below it.


Free trial

  1. Every plan includes a 15-day free trial with access to all features, and no credit card is required to sign up.
  2. The free trial starts automatically when you install the app. It does not require a subscription, so if you are still in trial there is nothing to cancel.
  3. To continue using Calcurates after the trial, choose a plan in the billing section of your account: https://my.calcurates.com/cabinet/profile?tab=billing

What is a credit?

A credit is the unit that measures a single billable action performed by Calcurates.

The most common billable action is a rate request: every time a shopper's cart asks for shipping rates (at checkout, in the cart, or from the product page widget), Calcurates calculates the available methods and that calculation consumes credits.

The important detail is what the cost is counted per:

Credits are charged per configured shipping option in Calcurates, not per shipping service the shopper sees at checkout or per order.

For example, one UPS carrier shipping option that returns Ground, 2nd Day Air and Next Day Air at checkout is still one shipping option. It costs 2 credits, not 6.


How credits are spent

ActivityCredits
Display custom shipping rates (Table Rates, Free Shipping, In-Store Pickup, Flat Rate)1 credit per shipping option
Display real-time rates from carriers (UPS, FedEx, DHL, USPS, Australia Post, and others)2 credits per shipping option
Get estimated duties and taxes for international orders36 credits per request
Check address status, US (residential or commercial)4 credits per request
Check address status, worldwide (residential or commercial)24 credits per request
Apply shipping rules and zonesFree
Apply volumetric / dimensional weight calculationsFree
Apply Smart PackagingFree
Display estimated delivery datesFree
Apply multi-origin shippingFree

Three things that reduce consumption:

  • Shipping options hidden by a shipping rule for a given cart are not requested, so they do not consume credits for that request.
  • Duties and taxes, and address validation, are only charged when those features are enabled and actually applied to the request.
  • A single Table Rate shipping option can return several methods at checkout (for example Standard, Express and Overnight from different rows of the same table), and it still costs 1 credit per rate request.

Example: what one rate request costs

Example 1: Domestic store, real-time carrier rates

A US Shopify store has three shipping options configured in Calcurates:

Shipping option in CalcuratesTypeCredits
UPS (returns Ground, 2nd Day Air, Next Day Air)Real-time carrier2
USPS (returns Ground Advantage, Priority Mail)Real-time carrier2
Free Shipping over $100Custom1
Total per rate request5 credits

The shopper sees six shipping methods at checkout, but only three shipping options are configured, so the request costs 5 credits and not 12.

A single order usually generates more than one rate request. Shoppers open the cart, change the address, add or remove an item, or abandon and come back. A realistic planning figure is about 5 rate requests per order. However it can be more or less and highly depends on the store's specific.

  • 5 credits per request x 5 requests = ~25 credits per order
  • 200 orders per month = ~5,000 credits per month

That fits inside the Shopify Small plan (7,000 credits).

Example 2: International order with duties and taxes

The same store also ships internationally, with DHL Express and estimated duties enabled:

Shipping option / activityCredits
DHL Express (real-time carrier)2
Economy International (Table Rate)1
Estimated duties and taxes36
Total per rate request39 credits
  • 39 credits per request x 5 requests = ~195 credits per international order
  • 100 international orders per month = ~19,500 credits per month

Duties and taxes is by far the heaviest activity, so if you sell cross-border with duty estimation turned on, size your plan around that number rather than around your order count.

If US address validation is also enabled, add 4 credits per request (about 20 credits per order). Worldwide address validation adds 24 credits per request (about 120 credits per order).


Pricing plans for Shopify

Shopify plans are billed monthly through Shopify.

PlanMonthlyIncluded creditsExtra creditsBest for
Small$69/mo7,000$0.01 eachUp to 500 monthly orders
Medium$139/mo17,000$0.01 eachUp to 1,000 monthly orders
Large$229/mo35,000$0.01 eachUp to 2,000 monthly orders
Extra Large$419/mo70,000$0.007 eachMore than 2,000 monthly orders
Pay-As-You-GoNo subscription fee0$0.02 eachStarter stores, seasonal sales

Plans include:

  1. All features
  2. Free onboarding call
  3. Chat and ticketing support
  4. On-call support and 3 hours of free initial setup by the Calcurates team (except for Pay-As-You-Go plan)
  5. Large and Extra Large also include a personal manager

Info
Full details: Shopify app pricing


Pricing plans for Magento / Adobe Commerce and WooCommerce

PlanYearlyMonthlyIncluded creditsExtra creditsBest for
Small$69/mo$99/mo10,000$0.01 eachUp to 500 monthly orders
Medium$139/mo$199/mo25,000$0.01 eachUp to 1,000 monthly orders
Large$229/mo$329/mo50,000$0.01 eachUp to 2,000 monthly orders
Extra Large$419/mo$599/mo100,000$0.007 eachMore than 2,000 monthly orders
Pay-As-You-Go$0.02 per credit$0.02 per credit0$0.02 eachStarter stores, seasonal sales

Idea
Yearly billing saves up to 30%. Yearly plans are refundable.

Plans include:

  1. All features
  2. Free onboarding call
  3. Chat and ticketing support
  4. On-call support and 3 hours of free initial setup by the Calcurates team (except for Pay-As-You-Go plan)
  5. Large and Extra Large also include a personal manager

Info
Full details: Pricing


Pay-As-You-Go

Pay-As-You-Go has no subscription fee. You pay $0.02 for each credit you spend within the month, with no included credits.

It suits stores with low or highly seasonal volume. It works out more expensive per credit than any subscription plan, so once your usage is steady it is usually cheaper to move to Small or Medium.

Pay-As-You-Go includes all features, a free onboarding call and text support, but does not include the free initial setup hours.


Free setup and onboarding

All plans except Pay-As-You-Go include 3 hours of free initial setup by the Calcurates team. Additional configuration hours are billed at $75/hour.

Book your free configuration session: https://calendly.com/calcurates-meeting/configuration


Individual pricing

If none of the plans fit your shipping volume or requirements, we offer individual terms. Contact support@calcurates.com to discuss the details.


How to estimate and monitor your usage

Before you subscribe: use the credits calculator on the pricing page (Shopify: app pricing page).

After you subscribe: check your real consumption in your account under Usage Statistics: https://my.calcurates.com/cabinet/statistics

The Usage Statistics page shows actual credit consumption over time, so you can confirm whether your plan is the right size before the next billing period.


Changing or cancelling your plan

You can upgrade, downgrade or cancel at any time from the billing section of your account: https://my.calcurates.com/cabinet/profile?tab=billing