Help Center
Getting started
Some useful and catchy guides that will help you to configure your shipping storefront with Calcurates.Basics
Follow these essential steps to bring your first Shipping Option to the checkoutShipping Rules
Learn how to set up your Shipping Rules to hide your Shipping Options and methods or to modify (surcharge, discount or replace) your rates for specific locations and conditions.Advanced
Volumetric Weight, Smart Packaging, Delivery Dates, International Duties & Taxes, Address Validation, Multi-Origin Shipping, Product Page ShippingConnect a Carrier
Learn how to connect your carrier accounts to Calcurates and access real-time rates.Integration
Integration with e-commerce platforms (Magento 2, Shopify, WooCommerce, BigCommerce, Presta Shop and others)Test Your Rates
Use the Shipping Calculator to emulate your cart and check how your Shipping Options and costs appear on a frontend.Billing and Pricing Plans
Learn more about Calcurates billing and pricing plans.Troubleshooting
Facing issues with Calcurates? Check our troubleshoot guides.
Popular Articles
What is Shipping Area
What is Shipping Area Shipping Area — a preset location where you ship or you don't ship your orders to. Can be configured as a preset condition using the following multiple GEO attributes: Country, State/Region, City, Postal Codes (Range or Mass), ...What is Shipping Rule
What is Shipping Rule Shipping Rule — a certain change of the shipping option or/and method and its rates that is applied under specified conditions or a condition set (also defined as shipping segment). Shipping Rule example: 20% surcharge for ...Smart Packaging: get dimensional rates based on pre-packing the order
Video: How to Set Up Smart Packaging in Calcurates? Overview The idea behind Smart Packaging is to virtually pre-pack order items into available packages in optimal way and/or based on your custom Packaging Rules. The result can be the one or ...Shipping Areas: set up geo conditions for shipping method and rates
Video: How to Set Up a Shipping Area in Calcurates Overview Shipping Area — a preset location where you ship or you don't ship your orders to. Can be configured as a preset condition using the following multiple GEO attributes: Country, State/Region, ...How to add Table Rates method
To add a Table Rates method you should click on "+" icon right above the Shipping Methods grid. The "add method" popup will appear. There are 2 tabs in this popup: Method's general settings Method's algorithm settings General settings Shipping Method ...
Recent Articles
Google APIs
Calcurates is using the following Google APIs: For distance-based algorithms: Distance Matrix API. Add your Google API key in the Profile Settings. For product page widget: Places API and Maps Javascript API. Add your Google API key in the Widget ...Calcurates troubleshoot guide
Check solutions for popular issues: Is Calcurates down? Check our status page here - https://status.calcurates.com/ Can't connect Magento 2 website to Calcurates Please check this article. Shipping methods and rates are not displayed at Shopify ...How to get access to Calcurates API
There are 3 Calcurates REST APIs available: Calcurates internal API - https://api.calcurates.com/internal/doc.json Calcurates API for Magento 2 - https://api.calcurates.com/api/magento2/doc.json Calcurates API for WooCommerce - ...How to use Shopify metafields with Calcurates
How to use Shopify metafields with Calcurates What is Shopify metafield Shopify metafields (also known as "Custom Data") help you add additional parameters to your Products and Variants such as Dimensions (Length, Width, Height), pre-calculated ...How to reconnect your UPS account
Reconnect UPS carrier account in Calcurates Since UPS is migrating to OAuth 2.0 you might need to reconnect your UPS carrier account to Calcurates in order to follow new authorisation requirements by UPS. In order to reconnect your UPS account ...